Privacy Policy

 

 

PRIVACY PROTECTION

We protect the privacy and security of site visitors.
In this policy you will find information about:

• How to contact us
• Using Your Information
• Sharing Your Information
• Commercial Communications
• Display of online advertisements
• Your information and non-European countries
• Management of personal information
• Your rights
• Privacy Protection Changes
• Cookies

 

HOLDER IDENTIFICATION AND CONTACT DETAILS:

The data controller is:

 

 

If you have questions or suggestions relating to this communication, you want us to no longer use the information concerning you, you want to exercise your rights above, or for complaints, contact us by e-mail at info@attivagroup.it or by phone on 045 547344

Identifier of the DPO

Attiva SRL is not required to appoint a Data Protection Officer pursuant to art. 37 of the GDPR

Legal basis of the processing

The processing of your personal data is carried out only and exclusively if you express your consent or if it is necessary for the execution of a contract signed by you or to fulfill a legal obligation (Article 6 paragraph 1 letters a, b, c) .

 

TYPE OF DATA COLLECTED

We use information about you in different ways, depending on the type of information.

a) Name, Surname and contact details
To respond to your requests for information via the contact forms on the site.

b) Contact history
To provide support and assistance so, when you contact us, you receive the best possible assistance and our customer care has access to your previous requests.

c) Navigation information
The information you provide to us when you browse our site, including your device type and, if you choose to share it, location and how you use our website, helps us to improve our website.

We anonymize and aggregate personal information (so that you cannot be identified) and use it for purposes such as research, data analysis, site and app improvement, and development of new products and services. We also do not disclose this information to third parties.

 

PURPOSE OF THE TREATMENT

To provide assistance or information you request:
We use the information entered by you in our contact forms to be able to answer any questions, send you informative material or provide you with support.

Automatic processes for profiling

We collect information about you (anonymously) when you use our services, for example we track your behavior and content navigation flow through Google Analytics.
This information includes the functions used; clicked links.

We do not use automatic profiling systems to determine your preferences and behavior.

 

ENTITIES TO WHOM THE DATA MAY BE TRANSFERRED

We do not sell your personal data (including your name, home address, e-mail address, telephone number, etc.) to third parties. However, we must communicate your data to the following companies in order to be able to provide you with our services, as provided for in this statement.

a) Professional service providers, such as marketing agencies, advertising partners and website hosts who work with us on our business
b) Credit reference agency, law enforcement and fraud prevention agencies, to help tackle fraudulent activity

If you wish to have a complete list of these subjects, contact us by email info@attivagroup.it

 

TRANSFER OF DATA TO NON-EU COUNTRIES

We collect information locally and store it within the European Union.
We transfer, process and store information outside of our country of residence wherever we or our third party service providers operate for the purpose of providing the services. Whenever we transfer such information, we take steps to protect it.

 

METHODS AND CONSERVATION PERIOD

We keep your personal information for the period necessary to provide the services or (in case you contact the Customer Service) for as long as necessary to generate trend analysis and service reports only.

Furthermore, if reasonably necessary or required to comply with legal or regulatory requirements, resolve disputes, prevent fraudulent behavior and abuse or to enforce our terms and conditions, we may retain some of your personal information even after this reasonable period.

 

RIGHTS OF THE INTERESTED

These are your rights regarding your personal information:

a) The right to be informed when your information is being used
b) The right to access your personal information which is held by us
c) The right to request that we correct inaccurate personal information which we hold about you
d) The right to request the deletion of your data or the interruption of its use or collection
e) The right to stop receiving direct commercial communications and to withdraw the authorization to process data for other unnecessary activities at any time.
f) The right to request that we transfer or port portions of your data to you or another service provider
g) The right to lodge a complaint with the Italian privacy supervisor

If you want to exercise your rights, if you have any complaints or questions, please contact us.

 

CANCELLATION POLICY

You can send the request for deletion of your data to the email info@attivagroup.it and within within 30 days we will proceed with their elimination.

It may take a few days for all systems to update and you may continue to receive communications while we process your request.

 

CHANGE TO THE POLICY

In the event of significant changes to the following information, we will take care to highlight them on the website or by other means of contact such as e-mail, so that you can review these changes before continuing to use our site.

 

COOKIES

We use cookies on our website. For more information on cookies, visit the section dedicated to this link Cookie policy.